Helpdesk

Please use the helpdesk area if you are having support issues with our products or website. We suggest checking the FAQ area before contacting us.

Please try and provide as much information as possible - this will allow us to respond more quickly and effectively. Our phone/address details can be found here.

Your Name *

Your Email *

Address #1

Address #2

Address #3

Address #4

Postcode

Phone Number

Fax Number

Company/Institute

Processor

E.g. Intel Pentium 4, 2.2 Ghz

RAM Size

E.g. 256mb

Operating System

E.g. Microsoft Windows XP

Network Details

E.g. Server type, Operating System, Memory, OMS Version

Software & Version *

E.g. Global English 1.02

Problem Area

I.e Part of program which failed (e.g. login area)

Error Message *

I.e The error message you received.

Previous Actions

I.e What were you doing prior to the error?

Replicable:

Yes, the problem happened multiple times.

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